Process Assessment and Improvement provides a powerful and practical approach to improving organizations through process assessment, combined with people factors such as organizational culture and team-based improvement. Originally published in 2004, this new and expanded second edition presents an updated version of process assessments and includes new risk methods. The book covers three major business reasons for process assessment: setting Target Profiles, Process Capability Determination, and Process Improvement. The comprehensive improvement programs and agile improvement methodologies presented in the book are grounded in successful practices employed in world class organizations. Useful examples, templates and tools are included.

Second Edition presents updated version of the practical aspects of process assessment Helps readers understand the power and benefits of a process approach and process assessment Guides the reader through the various parts of the standard in an understandable and practical manner

This volume contains the contributions delivered at CEFL's sixth international conference, which focused on comparative and international family law in Europe in their respective cultural contexts. Inter alia in this book CEFL experts and other legal scholars address the CEFL and its Principles, the interrelation of family law and family sociology, family migration, childrens and womens fundamental rights, as well as the developing concept of parenthood, the role of children in family proceedings, extra-judicial divorces and ADR in family matters.While the development of modern trends in European family law is going on, some new challenges arise and old challenges remain. The awareness of more plurality and diversity in family relationships is increasing. Both pose problems. New legal solutions have to be integrated into the existing family law system. On the other hand, there are tensions between modern fundamental values and traditional religious solutions. For both a deeper analysis is necessary.The conference, and in turn the book, aims to enhance the exchange of ideas and arguments on comparative and international family law in Europe.